Privacy Policy for FreelancerNK
Introduction
Freelancer NK is a remote, independent digital‑marketing consultancy operated by a single freelancer rather than an agency. We offer a broad range of services including search‑engine optimisation (SEO), pay‑per‑click (PPC) advertising, social‑media marketing and other online marketing solutions. In addition to digital‑marketing campaigns, we provide marketing‑consulting and product‑management services such as new‑market entry strategy, product development, product strategy and market analysis, tailoring our advice to each client’s needs. Because we work with clients worldwide – including in Europe, the United Kingdom, the United States, the Middle East, Australia and other regions – we collect and process personal information across multiple jurisdictions. This Privacy Policy explains what personal information we collect, how we use it, and the rights you may have under applicable data‑protection laws.
The data controller for this website is Freelancer NK. If you have any questions or wish to exercise your rights, please contact us at info@freelancernk.com. While the policy references European regulations such as the GDPR, we also strive to respect and comply with other privacy regulations (for example, the California Consumer Privacy Act (CCPA), the UK Data Protection Act 2018 and similar local laws) to the extent they apply to our operations.
Information we collect
Information you provide directly
We collect personal information that you voluntarily provide when you fill out forms or contact us:
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- Contact form: Our contact page asks for your first name, last name, email address, telephone number, website URL and any comments you choose to provide freelancernk.com. This information is used to respond to enquiries, provide quotations, and deliver services. We also display our own contact details and business hours on the contact page freelancernk.com.
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- Email correspondence: When you email us or subscribe to newsletters, we collect your email address and any other information you include.
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- Client data: If you become a client, we may collect additional data (for example, billing details) needed to perform a contract.
Information collected automatically
Like most websites, we collect certain information automatically when you visit freelancernk.com:
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- Usage data: We gather information about how you interact with our site (pages visited, time on page, clicks) and technical data such as your IP address, browser type and operating system.
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- Cookies and trackers: We use cookies and similar technologies to remember your preferences, analyse traffic and improve our services. Cookies may also be set by third‑party analytics providers and advertising partners. According to guidance on writing privacy policies, you must explicitly detail all forms of data collection, including cookies, third‑party tools, analytics, advertising networks and social media integrations mailchimp.com. Our cookie banner enables you to manage your preferences.
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- Device and location information: Some analytics tools collect approximate location information based on your IP address. Under the EU General Data Protection Regulation (GDPR), personal data can include names, email addresses, location information, web cookies and other identifiers gdpr.eu. We treat this information as personal data.
How we use your information
We use the personal information we collect for several purposes:
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- Providing services: To respond to enquiries, provide quotes, execute contracts and deliver digital‑marketing campaigns.
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- Communication: To send important updates, administrative messages and marketing communications (subject to your consent). You may unsubscribe at any time.
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- Improving our website and services: To analyse usage patterns, diagnose technical issues and develop new services. We rely on analytics to understand how visitors use the site; your data is aggregated and anonymised whenever possible.
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- Legal compliance and protection: To comply with legal obligations, resolve disputes and protect our rights and the rights of others.
Legal basis for processing
Under the GDPR we process personal data only when we have a lawful basis. Depending on the context, our lawful bases include:
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- Consent: When you provide your information via a contact form or sign up to a newsletter, you consent to us processing your data. You may withdraw your consent at any time.
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- Contract: We process personal data necessary to perform a contract with you (for example, to fulfil a digital‑marketing campaign or send invoices).
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- Legitimate interests: We may process personal data for our legitimate interests (such as improving our website, preventing fraud or securing our systems) provided that those interests do not override your rights and freedomsgdpr.eu. We assess each processing activity carefully to ensure fairness.
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- Legal obligation: In rare cases we may need to process personal data to comply with tax or regulatory requirements.
How we share your information
We do not sell your personal information. We may share data with:
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- Service providers: third‑party companies who host our website, provide analytics, deliver email marketing or process payments. These providers act as “data processors” and may only process your data on our behalf and according to our instructionsgdpr.eu.
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- Advertising partners: We may use advertising networks (e.g., Facebook Ads, Google Ads) to run campaigns on your behalf. These services may use cookies or similar technologies to measure ad performance and target audiences. This information is aggregated and does not identify you directly.
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- Legal authorities: where required by law, court order or government request, we may disclose personal data.
Some of our service providers are located outside the European Economic Area. When we transfer personal data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected.
How we store and protect your information
We take the security of your information seriously. We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. This includes using secure servers, encryption, strong access controls and regular backups gdpr.eu. Only those who need to process your data (for example, the freelancer and authorised partners) have access.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements. When data is no longer needed, we delete or anonymise it.
Your rights
If you are located in the EU/EEA or another jurisdiction that grants similar rights, you have the following rights regarding your personal data gdpr.eu:
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- Right to be informed: You have the right to be informed about how we collect and use your data, which this Privacy Policy provides.
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- Right of access: You may request copies of the personal data we hold about you.
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- Right to rectification: You may ask us to correct inaccurate or incomplete data.
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- Right to erasure: You may request deletion of your personal data where there is no legitimate reason for us to keep it.
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- Right to restrict processing: You may request that we limit how we use your data.
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- Right to data portability: You may request that we send your personal data to you or another controller in a structured, commonly used and machine‑readable format.
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- Right to object: You may object to our processing of your data in certain circumstances, including direct marketing.
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- Rights related to automated decision‑making: We do not engage in automated decision‑making or profiling that produces legal or significant effects.
To exercise any of these rights, please contact us at info@freelancernk.com. We will respond to requests in accordance with applicable data‑protection laws.
Cookies and similar technologies
Our website uses cookies to make the site work properly, analyse performance and deliver marketing messages. Cookies are small text files stored on your device. We use both first‑party and third‑party cookies:
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- Strictly necessary cookies: Essential for the website to function (e.g., security and login). These cannot be disabled.
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- Analytics cookies: Help us understand how visitors use our site so we can improve performance.
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- Marketing cookies: Used by advertising partners to deliver relevant ads on other websites.
You can control cookies through our cookie banner or by adjusting your browser settings. For more information on cookies and how we use them, please see our Cookie Policy.
Third‑party links and social media
Our website may contain links to other websites and social‑media platforms (e.g., LinkedIn, Facebook). We are not responsible for the privacy practices of third‑party sites. We recommend reviewing the privacy policies of any website you visit.
Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our business practices or legal obligations. When we do, we will post the updated policy on this page and update the “last updated” date. Your continued use of our website after changes take effect will constitute acceptance of the revised policy.
Contact information
If you have questions about this Privacy Policy or wish to exercise your data‑protection rights, please contact:
Freelancer NK
Email: info@freelancernk.com
Operating hours: Monday – Friday 09:00 – 18:00 (CEST)freelancernk.com.
Because we operate remotely as a single freelance consultant, we do not have a physical office. We are based in the Belgium (Europe) time zone) and serve clients worldwide.